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How are shipping costs determined?
Are there any warranties with the products?
How fast are items shipped?
Is it possible to combine shipping on multiple purchases?
Can I count on professional service?


How are shipping costs determined?
USA domestic packages are shipped free of charge. For international shipments, the buyer pays only the actual shipping cost. This cost will depend on the size and weight of the package as well as the buyer's location and mode of shipment.

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Are there any warranties with the products?
Since all items come from collections with unknown histories, all items are sold as is where is. However, we gladly accept returns if the buyer made a purchase mistake or disagrees with the listing's stated condition rating. Please see the return policy.

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How fast are items shipped?
Items are typically shipped within 24 hours from the receipt of payment for the purchase.

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Is it possible to combine shipping on multiple purchases?
Multiple purchases are automatically combined in one shipment. One of our goals is to sell items at the lowest total price possible. Consequently, we will gladly combine items in one package to minimize the international buyer's shipping expense.

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Can I count on professional service?
An important goal for Railroad Galaxy is to provide 5 star service in terms of item descriptions, communication, shipping time, and shipping costs. If we don't meet your expectations in any aspect of service, please let us know. We will do our best to resolve any issues or problems in a prompt and courteous manner.

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Last Updated: 17 Apr 2015 14:16:42 PDT home  |  about  |  terms  |  contact
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